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Communication Training for Employees

Can’t We Just Get Along? Employee Communication Essentials

Facilitated by Patie B Jansen

We communicate and interact with our coworkers and bosses every day in the workplace. To get along, we need to understand each other. Once we do, we can choose the approach that will help us connect and get the results we’re looking for. This requires self-awareness, social awareness, self-management, and relationship management.

workplace-conflict

Learning Outcomes:

  1. Self-Awareness
    • Understand communication styles
    • Identify conflict styles
    • Identify listening strengths and weaknesses
  2. Self-Management
    • Develop stress management techniques
    • Increase productivity by managing emotions
    • Choose to respond vs. react in emotional situations
  3. Social Awareness
    • Develop the ability to read between the lines to determine nonverbal messages
    • Understand the impact of body language, tone of voice, and word choice
    • Develop empathy skills to connect better with others
  4. Relationship Management
    • Work effectively with other personality styles
    • Practice addressing difficult situations and conversations
    • Gain strategies to work effectively with different generations

“The team building exercise you did for our team was invaluable. We learned strategies to communicate amongst ourselves, as well as with clients and vendors. The self-discovery aspect of  the session was insightful and relevant. Melissa Layton, Principal,  Operation Altitude, Minturn CO